Sections in this article:
- Help
- FAQs
- Privacy Policy
Help
The Plugin Boutique Shopping Assistant has been created to assist you in discovering new plugins, as well as your favourites, fast!
The model has been trained using only product descriptions and metadata.
The best way to get the most out of the Assistant is to search using product categories, brands and or genres. For example, “Excite Audio virtual instruments”, “D-16 effects, “Synth bundles”, “Saturators for distorted guitars”
In this Beta version, the model is not able to interpret your query and return a natural language response. This is why each query is treated independently, and in the form of 3 product recommendations, each with a short summary. Whilst we intend to include this functionality in future, the hard-coded format of the responses has been chosen as the most efficient way to deliver; fast, digestible and comparable search results.
This is just the start of AI becoming integrated into the Plugin Boutique shopping experience! If you would like to give feedback, please do so via this survey form HERE.
If you have any questions or queries about your experience with our Shopping Assistant bot, please feel free to reach out to our Customer Care team HERE.
FAQs
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Does the Plugin Boutique Shopping Assistant use my personal data?
- No, the model which powers the assistant has only been trained on product description and metadata.
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Why does the model not understand my question?
- In this Beta version, the Plugin Boutique Shopping Assistant is not able to provide conversational responses which persist throughout a chat session. If your question hasn't been understood, try to rephrase it and ask again.
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Which LLM service provider does it use?
- The Plugin Boutique Shopping Assistant is powered by Google Gemini and makes use of its extensive security services to protect your experience.
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Why can’t the Plugin Boutique Shopping Assistant understand my search regarding price?
- In this Beta version, Plugin Boutique Shopping Assistant is not able to access the pricing information of products, and therefore cannot use this to tailor recommendations. This functionality will be added in future interactions of this feature.
- Can the Plugin Boutique Shopping Assistant recommend products currently on sale?
- In its current form, the bot does not understand if a product is on sale. It's matching the search against our product data to recommend the most appropriate products. We are planning on adding this feature soon!
Privacy Policy
AI Product Recommendation Bot
Our website includes an AI-powered product recommendation bot, designed to provide you with product suggestions based solely on the data from our product pages. This AI bot is trained exclusively on the product information available on our website, such as product descriptions, features, specifications, historical sales data and categories.
- The AI bot does not collect, process or store any personal information about you, including past purchases, browsing history or any other personally identifiable information.
- The AI bot responds to user queries by searching our product catalogue and offering relevant product recommendations based on the information provided by the user during the session.
- The AI bot is developed in-house using Google’s Gemini model, which provides advanced capabilities for understanding and processing data. By using our AI bot, you acknowledge that the underlying technology includes these third-party components and frameworks.
- User interactions with the AI bot are stored for the purposes of analysis and future improvement of the bot. If you are logged into your account when using the AI bot, we may store your user ID and the country in which you are located, but we will not store any personally identifiable information.
The AI product recommendation tool is provided for informational purposes and does not constitute professional advice. We cannot provide any guarantees regarding the suitability of the products recommended for your specific needs.