These things happen from time to time!
Our Customer Care team is here to provide first-line support for issues regarding the download, installation, registration, or activation of your software.
However, if you're experiencing an in-depth technical issue, we recommend contacting the manufacturer of the software directly to find the quickest solution.
Please find the list of all of our manufacturers and their technical support contacts below:
123
2nd Sense Audio
510k - please email: contact@510k.de
A
Aberrant DSP
Acon Digital
AIR Music Technology - or email: softwaresales@inmusicbrands.com
AKAI - or email: softwaresales@inmusicbrands.com
Antares
Apogee
Applied Acoustics Systems (AAS)
Arobas Music
Arturia
Audible Genius
Audified
Audio Damage
Audiomodern
Audiority
AudioThing
AYAIC
B
Baby Audio - or email: support@babyaud.io
Beat - please email: m.scherer@falkemedia.de
BeatSkillz
Ben Osterhouse
BFD
Big Fish Audio
Bitwig
Black Salt Audio - click the 'Contact' tab > 'Contact Us' option for assistance
Bleass
Blue Cat Audio
Bogren Digital
Boom
Boz Digital Labs
Brainworx
C
Cableguys
Caelum Audio
Capsule Audio - please email support@capsule.audio
Celemony
Cherry Audio
Cinematique Instruments
CloudBounce
D
D16 Group
Dear Reality
denise - please email: contact@denise.io
Devious Machines
Diginoiz
Digital Brain Instruments
DJ Swivel
DopeSONIX
DS Audio
dSONIQ
E
e-instruments
eaReckon
Embody - click the 'Help' button in the bottom right corner for assistance 
Erica Synths
EVAbeat - click the 'Help' button in the bottom right corner for assistance
Eventide
Excite Audio
Exponential Audio
Expressive E
F
FabFilter
Freakshow Industries
Frontline Producer
Future Audio Workshop
G
Glitchmachines
H
Harrison Consoles
Harvest Plugins
Have Audio
Heavyocity
HY Plugins
I
Iamlamprey
Iceberg Audio
Imaginando
Inertia Sound System - please email: admin@inertiasoundsystems.com
Initial Audio
Inphonik
iZotope
J
K
Karanyi Sounds
Keepforest - Click the 'Content' option for assistance
Kiive Audio
kiloHearts
Kirnu Interactive
KLANG
Klevgrand - please email: support@klevgrand.se
Krotos
Kuassa
KV331 Audio
L
Leapwing Audio
Loopcloud
Loopmasters
Loot Audio
LP24 Audio
Lunacy Audio
Lunatic Audio - click the 'Contact' link in the bottom right corner for assistance
M
MAAT
MAGIX
Mastering The Mix
McDSP
MeldaProduction
Mellowmuse
MeterPlugs
Midi Madness Software
Minimal Audio
Minimal System Group
MNTRA Instruments
MOK - please email: info@mok.com
moog
Mozaic Beats - please email: support@chordprism.com
Murst Instruments
Muze
N
Native Instruments
Nektar Technology
New Fangled Audio - please email: contact@newfangledaudio.com
Niche Audio
NUGEN Audio
O
Orb Plugins
Organic Loops
Output
P
Photosounder - please email: support@photosounder.com
Pitch Innovations - or email: info@pitchinnovations.com
Plugin Boutique
Plugin Boutique Presets
PLUGINS THAT KNOCK
Prolody - please email: support@focusone-plugin.com
R
Rob Papen - please make sure you're logged into your Rob Papen account first
Robotic Bean
S
Sampleson - please email: hi@sampleson.com
Serato
Shout Audio - please email: hello@shoutaud.io
Signum Audio
Sinevibes
Singomakers - please email: info@singomakers.com
Softube
Solid State Logic
Sonarworks
SongWish
sonible
Sonic Charge
SONiVOX - or email: softwaresales@inmusicbrands.com
Sonokinetic
Sonnox
Sonuscore
Sound Particles
Sound Yeti
Soundiron
SoundMorph
Sounds of the Earth - please email: contact@theamazonic.com
SoundSpot
Soundtoys
Stagecraft
Strix Instruments
Sugar Bytes
Surreal Machines
Sweetsonics
Synchro Arts - please email: support@synchroarts.com
T
TAL
THEPHONOLOOP
Tokyo Dawn Labs
Tone Empire
Toolroom Records - please email: info@toolroomacademy.com
Tracktion
Tronsonic - please email: admin@tronsonic.com
U
u-he
ujam
UNDRGRND Sounds - please email: info@undrgrndsounds.com
United Plugins - please email: support@unitedplugins.com
Universal Audio (UA)
UrsaDSP - please email: support@deviousmachines.com
V
Vengeance Sound
Venomode - please email: contact@venomode.com
Vir2 Instruments
W
W.A Production - please email: info@waproduction.com
Wave Alchemy
WaveDNA
Wavelet Audio
Wavesfactory
Wide Blue Sound
X
XILS Labs
XLN Audio
Y
Yum Audio