These things happen from time to time!
Our Customer Care team is here to provide first-line support for issues regarding the download, installation, registration, or activation of your software.
However, if you're experiencing an in-depth technical issue, we recommend contacting the manufacturer of the software directly to find the quickest solution.
Please find the list of all of our manufacturers and their technical support contacts below:
123
510k - please email: contact@510k.de
5Pin Media
A
Aberrant DSP
ACE Studio
Acon Digital
Acoustica
AIR Music Technology - or email: customerexperienceteam@inmusicbrands.com
AKAI - or email: customerexperienceteam@inmusicbrands.com
ALM / Busy Circuits - please email: help@busycircuits.com
Ample Sound - please email: service@amplesound.net
Antares
Antelope Audio - scroll to the bottom, click 'Create a ticket' for assistance
Apogee
Apollo Sound
Applied Acoustics Systems - please email: support@applied-acoustics.com
Artisan Audio
Arturia
Auburn Sounds - please email: contact@auburnsounds.com
Audialab - please email: info@audialab.com
Audible Genius
Audified
Audio Blast
Audio Damage - please email: support@audiodamage.com
Audiomodern
Audiority
AudioThing
Avid
AYAIC
B
Baby Audio - or email: support@babyaud.io
Beat - please email: m.scherer@falkemedia.de
BeatSkillz
BEATSURFING - or email: support@beatsurfing.com
Ben Osterhouse
BFD
Big Fish Audio
Bitwig
Black Rooster Audio
Black Salt Audio - scroll to the bottom, click 'Contact' > 'Contact Us' for assistance
Blackstar
BLEASS
Blind Audio
Blue Cat Audio
Bogren Digital
Boom
Boz Digital Labs
Brainworx
C
Cableguys
Caelum Audio - or email: help@caelumaudio.com
Celemony
Cherry Audio
Chord Board - log in and submit a request here for assistance
Cinematique Instruments - please email: support-at-cinematique-instruments.com
Cinesamples
Cinetools
Cong Burn - please email: congburnwaves@gmail.com
D
D16 Group
DataMind Audio
Denise Audio
Devious Machines - please email: support@deviousmachines.com
DHPlugins - please email: support@dhplugins.com
Diginoiz - please email: diginoiz@diginoiz.com
Digital Brain Instruments - or email: support@digitalbrain-instruments.com
DJ Swivel
DJ.Studio - please email: support@dj.studio
DopeSONIX
Dream Date Designs - please email: info@dreamdatedesigns.net
Dreamtonics
DS Audio
dSONIQ
E
e-instruments
eaReckon - or email: support@eareckon.com
EastWest - click 'Leave a message' in the bottom right corner for assistance
Element One
Embody
EVAbeat
Eventide - please email: support@eventide.com
Evertone Project - please email: info@evertone.jp
Excite Audio
Exponential Audio
Expressive E
F
FabFilter - please email: info@fabfilter.com
Fiedler Audio
Forever 89 - please email: forever89.studio
Freakshow Industries - please email: support@freakshowindustries.com
Freaky Loops
Frontline Producer
Fuse Audio Labs
Future Audio
Future Audio Workshop
G
GForce Software
Ghost Syndicate - please email: info@ghostsyndicate.audio
guk.ai - please email: support@guk.ai
H
Harrison Consoles
Harvest Plugins - please email: contact@harvestplugins.com
Have Audio
HeadRush
Heavyocity
Heritage Audio
Hertz Instruments - please email: support@hertzinstruments.com
The Him DSP - please email: dsp@thehim.com
Hit'N'Mix
House of Loop - please email: info@houseofloop.com
HY-Plugins
HY2ROGEN
I
Iamlamprey
Iceberg Audio
IK Multimedia
Imaginando
Imperial Dust - please email: imperialdust.com
Industrial Strength
Inertia Sound System - please email: admin@inertiasoundsystems.com
Inphonik
IQ Samples
iZotope
J
Jamahook - please email: support@jamahook.com
Jungle Audio - scroll to the bottom for assistance
Just Add Drums
K
Karanyi Sounds
Keep It Sample
Keepforest - log in, click 'Communication' > 'Contact Keepforest' for assistance
Kiive Audio
Kilohearts - please email: support@kilohearts.com
Kirnu Interactive - please email: support@kirnuarp.com
KLANG - please email: support-at-cinematique-instruments.com
Klevgrand
KNOCK AUDIO
KORG
Krotos
Kuassa - please email: support@kuassa.com
KV331 Audio
L
LANDR
Leapwing Audio
Lese - please email: support@lese.io
LEWITT - please email: support@lewitt-audio.com
Liquid Sky - please email: hqs@liquidskyartistcollective.com
Loopcloud
Loopmasters
Loot Audio - or email: support@lootaudio.com
LP24 Audio - please email: support@lp24audio.com
Lunacy Audio - click in the bottom right corner for assistance
Lunatic Audio - click 'Contact' in the bottom right corner for assistance
M
MAAT - please email: support@maatinc.zohodesk.com
Mask Movement
Mastering The Mix
McDSP - please email: support@mcdsp.com
MeldaProduction
Mellowmuse - please email: support@mellowmuse.com
MeterPlugs - or email: contact@meterplugs.com
Minimal Audio
Minimal System Group
MNTRA Instruments - please email: support@mntra.io
ModeAudio
MOK - please email: info@mok.com
Monster Sounds
moog
Mozaic Beats - please email: support@chordprism.com
Murst Instruments
Muze
N
Native Instruments
Nektar Technology - please email: support@nektartech.com
NEST Acoustics
Neutone - please email: support@neutone.ai
Newfangled Audio - please email: contact@newfangledaudio.com
Niche Audio
Node Audio
NUGEN Audio - please email: support@nugenaudio.com
O
OneZero Samples
Organic Loops
Output - please email: support@output.com
P
Photosounder - please email: support@photosounder.com
Physical Audio - please email: craig@physicalaudio.co.uk
Pitch Innovations - or email: info@pitchinnovations.com
Plugin Alliance
Plugin Boutique
Plugin Boutique Presets
pointblank
Polyverse
Positive Grid
PROCESS.AUDIO
Producertech - click 'Help' in the bottom right corner for assistance
PSP Audioware
Pulsar Audio
R
Ramzoid - please email: yoni@goodluckhavefun.media
RawCutz
Reason Studios - log in and submit a request here for assistance
Relab Development
Renegade Audio
Resonance Sound
Reveal Sound - please email: support@reveal-sound.com
Rewind Samples
Rhodes - please email: hello@rhodesmusic.com
Rob Papen - please ensure you're logged into your Rob Papen account first
Robotic Bean - please email: support@roboticbean.com
Roland - log in and submit a request here for assistance
ROLI
S
Safari Pedals - please email: noam@safaripedals.com
Sampleson - please email: hi@sampleson.com
Samplestate
SampleTraxx
Scaler Music - log in and submit a request here for assistance
Serato
Session Loops - please email: contact@sessionloops.com
Shout Audio - please email: hello@shoutaud.io
Signum Audio - please email: support@signumaudio.com
Sinevibes
Singomakers - please email: info@singomakers.com
Slate Digital
Softube
Solid State Logic
Sonarworks - log in and submit a request here for assistance
SongWish - please email: support@songwish.ca
sonible - or email: contact@sonible.com
Sonic Charge
SONiVOX - or email: customerexperienceteam@inmusicbrands.com
Sonnox
Sonora Cinematic
Sonuscore - click in the bottom right corner for assistance
Sound Particles
Sound Yeti
Soundiron
Soundlabs.ai - please email: hello@soundlabs.ai
SoundMorph
Sounds of the Earth - or email: contact@theamazonic.com
Soundtoys
Stagecraft
Steinberg- log in and scroll to the bottom for assistance
Strix Instruments
Sugar Bytes
Supertone - please email: sky@supertone.ai
Surreal Machines - please email: support@surrealmachines.com
Sweetsonics
Synchro Arts - or email: support@synchroarts.com
T
TAL
Tapelab - please email: hello@tapelab.be
TAQS.IM - click in the bottom right corner for assistance
TC Electronic
Thenatan Audio
THEPHONOLOOP - please email: info@thephonoloop.com
Three-Body Technology - please email: support@threebodytech.com
Tim Exile
time off audio - please email: hello@timeoff.audio
Tokyo Dawn Labs
Tone Empire
The Tone Foundry
TONE KITCHN
Toolroom Records - please email: info@toolroomacademy.com
Tracktion
Tronsonic - please email: admin@tronsonic.com
Tuned Plugins - please email: info@tunedplugins.com
Two Notes Audio Engineering
U
u-he
Ueberschall
ujam
UNDRGRND Sounds - please email: info@undrgrndsounds.com
United Plugins - please email: support@unitedplugins.com
Universal Audio
UrsaDSP - please email: support@ursadsp.com
UVI
V
Vengeance Sound - please email: support@vengeance-sound.com
Venomode - please email: contact@venomode.com
Vir2 Instruments
Vital Vocals
VOCALOID
W
W.A. Production - please email: info@waproduction.com
Waldorf - please email: support@waldorfmusic.com
Wave Alchemy
Wavea - please email: info@wavea.co
WaveDNA
Wavelet Audio - please email: support@wavelet-audio.com
Waves - log in and submit a request here for assistance
Wavesfactory
What's This Button Do? - please email: info@whatsthisbuttondo.com
Wide Blue Sound
Woodstock Audio
X
XILS Labs
XLN Audio