These things happen from time to time!
Our Customer Care team is here to provide first-line support for issues regarding the download, installation, registration, or activation of your software.
However, if you're experiencing an in-depth technical issue, we recommend contacting the manufacturer of the software directly to find the quickest solution.
Please find the list of all of our manufacturers and their technical support contacts below:
123
510k - please email: contact@510k.de
5Pin Media
A
Aberrant DSP
Acon Digital
Acoustica
AIR Music Technology - or email: customerexperienceteam@inmusicbrands.com
AKAI - or email: customerexperienceteam@inmusicbrands.com
Antares
Apogee
Applied Acoustics Systems
Arobas Music
Arturia
Auburn Sounds
Audialab - please email: info@audialab.com
Audible Genius
Audified
Audio Blast
Audio Damage
Audiomodern
Audiority
AudioThing
Avid
AYAIC
B
Baby Audio - or email: support@babyaud.io
Beat - please email: m.scherer@falkemedia.de
BeatSkillz
BEATSURFING - or email: support@beatsurfing.com
Ben Osterhouse
BFD
Big Fish Audio
Bitwig
Black Rooster Audio
Black Salt Audio - scroll to the bottom, click 'Contact' > 'Contact Us' for assistance
Blackstar
BLEASS
Blue Cat Audio
Bogren Digital
Boom
Boz Digital Labs
Brainworx
C
Cableguys
Caelum Audio
Capsule Audio - please email: support@capsule.audio
Celemony
Cherry Audio
Cinematique Instruments - please email: support-at-cinematique-instruments.com
Cinesamples
Cong Burn - please email: congburnwaves@gmail.com
D
D16 Group
Dear Reality
Denise Audio
Devious Machines
DHPlugins - please email: support@dhplugins.com
Diginoiz - please email: diginoiz@diginoiz.com
Digital Brain Instruments - or email: support@digitalbrain-instruments.com
DJ Swivel
DopeSONIX
DS Audio
dSONIQ
E
e-instruments
eaReckon
Embody
EVAbeat
Eventide
Excite Audio
Exponential Audio
Expressive E
F
FabFilter - please email: info@fabfilter.com
Fiedler Audio
Forever 89 - please email: forever89.studio
Freakshow Industries - please email: support@freakshowindustries.com
Frontline Producer
Future Audio
Future Audio Workshop
G
GForce Software
Glitchmachines - please email: glitchmachines.sales@gmail.com
guk.ai - please email: support@guk.ai
H
Harrison Consoles
Harvest Plugins - please email: contact@harvestplugins.com
Have Audio
Heavyocity
HY-Plugins
I
Iamlamprey
Iceberg Audio
IK Multimedia
Imaginando
Inertia Sound System - please email: admin@inertiasoundsystems.com
Initial Audio
Inphonik
iZotope
J
Jamahook - please email: support@jamahook.com
K
Karanyi Sounds
Keepforest - log in, click 'Communication' > 'Contact Keepforest' for assistance
Kiive Audio
Kilohearts
Kirnu Interactive
KLANG - please email: support-at-cinematique-instruments.com
Klevgrand
KORG
Krotos
Kuassa - please email: support@kuassa.com
KV331 Audio
L
LANDR
Leapwing Audio
Lese - please email: support@lese.io
Liquid Sky - please email: hqs@liquidskyartistcollective.com
Loopcloud
Loopmasters
Loot Audio - or email: support@lootaudio.com
LP24 Audio - please email: support@lp24audio.com
Lunacy Audio
Lunatic Audio - click 'Contact' in the bottom right corner for assistance
M
MAAT - please email: support@maatinc.zohodesk.com
Mastering The Mix
McDSP - please email: support@mcdsp.com
MeldaProduction
Mellowmuse - please email: support@mellowmuse.com
MeterPlugs
Midi Madness Software
Minimal Audio
Minimal System Group
MNTRA Instruments - please email: support@mntra.io
Modalics
MOK - please email: info@mok.com
moog
Mozaic Beats - please email: support@chordprism.com
Murst Instruments
Muze
N
Native Instruments
Nektar Technology
New Fangled Audio - please email: contact@newfangledaudio.com
Niche Audio
NUGEN Audio - please email: support@nugenaudio.com
O
Organic Loops
Output
P
Photosounder - please email: support@photosounder.com
Pitch Innovations - or email: info@pitchinnovations.com
Plugin Boutique
Plugin Boutique Presets
PLUGINS THAT KNOCK
Polyverse
Positive Grid
PROCESS.AUDIO
Producertech - click 'Help' in the bottom right corner for assistance
PSP Audioware
Pulsar Audio
R
Ramzoid - please email: yoni@goodluckhavefun.media
RawCutz
Reason Studios - log in and submit a request here for assistance
Relab Development
Resonance Sound
Reveal Sound - please email: support@reveal-sound.com
Rhodes - please email: hello@rhodesmusic.com
Rigid Audio - please email: questions@rigid-audio.com
Rob Papen - please ensure you're logged into your Rob Papen account first
Robotic Bean
ROLI
S
Sampleson - please email: hi@sampleson.com
Serato
Session Loops - please email: contact@sessionloops.com
Shout Audio - please email: hello@shoutaud.io
Signum Audio
Sinevibes
Singomakers - please email: info@singomakers.com
Softube
Solid State Logic
SongWish - please email: support@songwish.ca
sonible - or email: contact@sonible.com
Sonic Charge
SONiVOX - or email: customerexperienceteam@inmusicbrands.com
Sonnox
Sonora Cinematic
Sonuscore
Sound Particles
Sound Yeti
Soundiron
SoundMorph
Sounds of the Earth - or email: contact@theamazonic.com
Soundtoys
Stagecraft
Strix Instruments
Sugar Bytes
Supertone
Surreal Machines - please email: support@surrealmachines.com
Sweetsonics
Synchro Arts - or email: support@synchroarts.com
T
TAL
Tapelab - please email: hello@tapelab.be
THEPHONOLOOP - please email: info@thephonoloop.com
Tokyo Dawn Labs
Tone Empire
The Tone Foundry
Toolroom Records - please email: info@toolroomacademy.com
Tracktion
Triple A Audio
Tronsonic - please email: admin@tronsonic.com
Two Notes Audio Engineering
U
u-he
Ueberschall
ujam
UNDRGRND Sounds - please email: info@undrgrndsounds.com
United Plugins - please email: support@unitedplugins.com
Universal Audio
UrsaDSP - please email: support@ursadsp.com
V
Vengeance Sound - please email: support@vengeance-sound.com
Venomode - please email: contact@venomode.com
Vir2 Instruments
W
W.A. Production - please email: info@waproduction.com
Waldorf
Wave Alchemy
WaveDNA
Wavelet Audio - please email: support@wavelet-audio.com
Waves - or log in and submit a ticket here
Wavesfactory
Wide Blue Sound
X
XILS Labs
XLN Audio
Y
Yum Audio - please email: support@yum-audio.com